Privacy Policy
Last updated 5 October 2026
At The Artisan Suds, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us through our website, social media, or direct orders.
Information We Collect
We may collect the following information when you place an order, contact us, or use our services:
- Personal Information: Such as your name, phone number, delivery address, and email address.
- Order Information: Including the products you purchase and transaction details.
- Browsing Information: Such as cookies and IP address, collected through tools like Google Analytics to improve our website and marketing.
How We Use Your Information
Your information may be used for:
- Processing, confirming, and delivering your orders.
- Communicating with you about order status, delivery, or exchange requests.
- Improving our services, website performance, and customer experience.
- Sending promotional offers and updates, only if you have opted in.
Sharing of Information
We do not sell or rent your personal information.
Cookies & Analytics
Our website may use cookies and tools such as Google Analytics to analyze traffic and customer behavior. Cookies help us improve your shopping experience and run targeted promotions.
You may disable cookies through your browser settings.
Your Rights & Choices
- You can request corrections or deletion of your personal information.
- You may unsubscribe from promotional emails or WhatsApp messages at any time by contacting us.
Security
We take reasonable technical and organizational measures to protect your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
Contact Us
If you have any concerns regarding privacy, please contact us: