Terms & Conditions
Last updated 5 October 2026
These Terms & Conditions (“Terms”) govern your use of our website, social media platforms, and services. By placing an order with The Artisan Suds, you agree to the following:
Products
Our soaps are handmade in small batches from natural ingredients. Variations in color, size, or fragrance may occur and are not considered defects.
Ingredient information is provided for each product. Customers are responsible for reviewing this information before purchase. We are not liable for allergic reactions or sensitivities.
Orders & Payment
All orders are subject to acceptance and availability.
We currently accept Cash on Delivery (COD) only; payments via bank transfer or card are not available.
All prices are listed in Pakistani Rupees (PKR).
Exchanges
Exchanges are strictly subject to the conditions stated in our Exchange & Refund Policy.
Please review the Exchange & Refund Policy before placing an order.
Shipping & Delivery
Delivery and shipping are subject to our Shipping Policy.
Please review the Shipping Policy for information regarding delivery areas, delivery times, courier services, tracking, shipping charges, and free delivery eligibility.
Intellectual Property
All text, images, logos, product names, and designs on our website and social media belong to The Artisan Suds.
They may not be copied, reproduced, or distributed without our written permission.
Limitation of Liability
Our liability is limited to the total amount paid for the product(s) purchased.
We are not responsible for indirect, incidental, or consequential damages arising from the use of our products.
Governing Law & Jurisdiction
These Terms are governed by the laws of Pakistan.
Any dispute arising out of these Terms or your purchase will be subject exclusively to the jurisdiction of the courts in Islamabad, Pakistan.
Questions about this policy?
Message us on WhatsApp or email writetheartisanpetal@gmail.com.
